Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Brynmawr | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Brynmawr is a GPhC registered online pharmacy weight loss clinic serving patients in Brynmawr and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Brynmawr acts as the data controller for all personal information collected through our website and services. As a regulated pharmacy, we take our legal and ethical obligations regarding patient confidentiality and data protection extremely seriously.

2. What Data We Collect

We collect the following categories of personal data when you use our services:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and other clinical information provided during consultations
Payment data: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and usage data collected automatically when you visit our website

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and conduct pharmacist consultations
To process and dispense prescriptions safely and accurately
To arrange delivery of your medication, typically within 1 working day of pharmacist approval
To communicate with you regarding your order, treatment, or account
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and ensure patient safety

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare services under Article 9(2)(h) of UK GDPR for special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience. These include essential cookies required for the website to function, as well as analytical cookies that help us understand how visitors use our site. We do not use cookies to collect sensitive health information.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to any third parties. We may share your data only in the following limited circumstances:

Healthcare providers: Where clinically necessary, such as communicating with your GP or other prescribers
Delivery partners: We share your name and delivery address with our courier service solely for the purpose of fulfilling your order
Payment processors: Securely handling your payment transactions
Regulatory bodies: Where required by law or by the General Pharmaceutical Council (GPhC)

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records and associated personal data in line with NHS and GPhC guidelines. Clinical records are typically retained for a minimum of eight years following your last interaction with our service. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted servers located within the United Kingdom.

8. Your Privacy Choices

You have the right to access, correct, or request deletion of your personal data, subject to our legal and regulatory obligations. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us directly using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a data-related enquiry, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Brynmawr
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk